Открытый урок "Конфликты"

Оборудование: раздаточный материал с текстами, тестами, карточками.

Задачи:

вести полилог в форме дискуссии с соблюдением норм речевого этикета, принятых в стране изучаемого языка;
развитие умения участвовать в беседе, запрашивать и обмениваться информацией;
развитие умения аргументировать свою точку зрения;
развитие умения представлять результаты своей деятельности;
развитие умения кратко излагать прочитанное;
развитие умения давать характеристику и оценку персонажей, фактов, событий;
развитие умения делать выводы;
развитие умения обобщать содержащуюся в тексте информацию;
развитие умения работать в команде;
развитие познавательной активности,
развитие качеств личности, таких как: находчивость, сообразительность, способность к нестандартным решениям, проблемное видение, мобильность, способность к компромиссам, стремление к открытию нового себя.

Ход урока

I. Warming up. The quotation of the lesson – «Change is not made without inconvenience, even from worse to better». Comment on the quotation.

С помощью приема «исчезающее предложение» запоминаем высказывание. Это дает определенный настрой на урок, вводит в атмосферу английского языка.

II. Reading and discussing. One group reads the text and the other ask question. Пока одна группа читает текст, другая в это время готовит вопросы. Несомненно, все вопросы приготовить заранее невозможно, часть вопросов будет задана спонтанно.

Some possible questions are:

What kind of text is it?
How many people are represented in the text?
Where does the action take place?
When does the action take place?
?????

Noisy neighbors

Sidney! Sidney! Wake up!
Eh! What? What's the matter? It can't be eight o'clock already!
No, it's half past one. It's those people next door again. Listen! Oh, yes. They must be having another party.
Listen to that! They must be waking up the whole street. And they've got three young children. They can't be sleeping through that noise. It's disgusting! Somebody should call the police! Sidney, wake up!
Eh? I wasn't asleep, dear. They're all laughing. They must be having a good time! They never invite us, do they?
Sidney! Yes, dear. What is it now?
Listen! They must be leaving.
Thank goodness for that! Maybe we'll get some sleep.
I hope so. It's nearly three o'clock. Good night, dear.
Oh, hell! They're having a row, now.
I'm not surprised. They always have rows after parties. Oh, they must be throwing the pots and pans again.
No, I think that was a plate, dear, or maybe the television. They will be sorry in the morning.
Sidney! Wake up!
Eh? Oh, what's that?
He can't be hammering at this time of night.
What time is it?
Four o'clock. What can they be doing at four o'clock in the morning?
I can't hear any voices. Go back to sleep, Sybil.
Sidney! Listen. There's someone in the garden next door.
Eh? It must be the milkman.
No, it can't be. It's too early. It's only quarter to five. Who could it be? You'd better have a look. All right. Ooh! It's Mr. Sykes, and he's carrying a spade.
Oh, no! You don't think he's killed her, do you? Well, we haven't heard her voice for a while. No, she's probably sleeping.
But what can he be doing at this time of night?
If he had killed her, he might be burying the body! What? You don't think so, do you?
Well, he can't be planting potatoes, can he? I suppose you v me to phone the police?
No. Ask him what he's doing first!
Hello, there, Mr. Sykes. You're up early this morning.
I haven't been to bed yet. We had a party last night. I hope we didn't keep you awake.
Oh, no. We didn't hear anything, nothing at all.
Well, it was a pretty noisy party. My wife knocked over the goldfish tank while we were clearing up. The poor fish died, just burying them before the children wake up.

III. Test. What will you do in each situation?
Conflict test

A friend of yours, who is never on time, arrives half an hour late for your dinner party. He always has an excuse. This time he says his father phoned from America, just as he was leaving. You

tell him you love seeing him, but don't want to keep the other guests waiting,
say nothing, but feel extremely angry,
decide to tell him to come half an hour earlier than everyone else next time.

The person who is coming to look after your children doesn't appear at the time you agreed on. When you ring her, she says she tried to call you to say she couldn't come. You

tell her she didn't try hard enough,
make it clear that she should make sure she contacts you as soon as possible if she can't come.
forget about it this time, but decide you will do something about it if it happens again.

You go to your lawyer with a list of questions, but when you start asking them s/he seems to be in a terrible hurry and even angry. You

go on asking your questions, after all, you're paying for the appointment and the customer is always right
don't ask any more questions, because you realize s/he's very busy.
ask when s/he would have more time to answer your questions.

You go to a party and meet someone who said s/he would phone you, but never did. Once again s/he says s/he will phone you. You say:

'That's what you said the last time.'
'Great, I'd love to hear from you.'
"That's a wonderful idea, or wouldn't it be better if I phoned you?'

Your partner has a really good memory, but for some reason completely forgot your birthday this time. You

say you're going to write it down in her/his diary for next year.
laugh and say you thought s/he was doing you a big favour by forgetting.
say it was her/his fault you had an unhappy day.

You take a friend to a restaurant you heard was excellent. You get really bad service. You

just apologize to your friend and do nothing else.
leave only a very small tip.
call the manager and tell him to do something about it.

You want to send some flowers to a friend, and tell the shop assistant you don't want to spend more than $ 25. When the bill arrives, you discover that you've been charged $ 25 and an extra $ 8 for wrapping and sending them. You

pay the bill, but promise yourself you will never buy flowers in that shop again.
phone the sales assistant and complain about the unexpected charges.
pay the bill, but make it clear that next time they should tell you quite clearly if there are any extra charges.

A friend keeps on telling you that he is going to repair your car for you. Every time you suggest a particular time when he could do it, he has an excuse. You

complain that he isn't keeping his promise.
tell him you need to know when he can do it, so that you can make plans.
decide he's too busy and find someone else.

Someone in your language course asks you if you can help him, because he missed three or four lessons. You don't particularly like him and you have very little time as you are planning to go on holiday at the weekend. You

say you'll spend 30 minutes with him after the lesson.
say you've got far too much to do to spend your time on that kind of thing.
give him your book and notes and tell him if he has any questions, he can call you.

Give yourself the following points for your answers and add the points together.

1	a 10	b 0	с 5
2	a 0	b 10	с 5
3	a 5	b 0	с 10
4	a 0	b 5	с 10
5	a 5	b 10	с 0
6	a 0	b 5	с 10
7	a 0	b 10	с 5
8	a 0	b 10	с 5
9	a 5	b 0	с 10

80-90 points: You are type I

You certainly know how to look after yourself. You let small unimportant mistakes happen without being too unhappy about them, but if it's something obviously important, you don't hesitate to say so.

60-75 points: You are type II

You are often charming when other people act a bit like a fool. The problem is that you think being nice is often more important than saying what you think. You should consider your own interests and needs and realize you won't get what you want if you don't tell others what it is you really want.

55 points or less: You are type III

In the end you'll be the loser, because you either say too much or too little. Getting too angry about a small event might lead to losing good friends and, at the same time, brushing it under the carpet will make you feel bad or at least dissatisfied later on. You have to face the fact that it's sometimes better to let the other person win.

IV. Ten golden rules how to avoid a conflict. Students divide into small groups and make up rules of behavior how to avoid conflicts. Then the teacher reads her golden rules of her life. They are examples of mature life. She asks c the students to agree or not to agree with them and explain their choice.

Teacher – "Always expect the toast to drop 'butter side down' - ten things my parents should have told me." I find that many conflicts can be avoided if you follow my 10 golden rules.

If I had known about these earlier in life, I'm sure I would have had far fewer conflicts with people, especially with myself.

Don't tell anyone a secret. If you do, it no longer is one.
Don't expect anything from your children at all. If you do get something, show them how terribly
happy they've made you.
Don't try hard to be popular - really popular people never do. Just be yourself, you will find this is what you're best at.
Don't just complain if you're not in a union at work. Things won't improve unless people like you join them and say what you think and want.
Don't keep painful things a secret. Other people can often help a lot, especially if they've suffered what you are suffering, or are experts in your worry area (like law, money or medicine).
Don't sign anything without your lawyer checking it.
Don't be surprised if some people don't like you. Some people will be unkind to you, others will be better at some things than you. Life isn't fair, but that isn't the same as saying life is unfair.
Don't keep asking your partner if s/he loves you. They wouldn't be there if they didn't, would they?
Don't try to organize other people's lives. They know how best to live their lives.
Don't trust people until you've known them long enough to be sure and they have trusted you and proved that you can trust them. In particular, don't trust anyone who says: 'You can trust me'. Someone you can trust wouldn't think of saying it, because it's obvious.

V. Discussion. What things you really hate? People usually have conflicts because they hate some things and irritate or get angry seeing or felling them. The best way is to understand that these things are not worth being nervous of.

These are the things I really hate. Do you hate them, too?

Ball pens that don't write.
Car doors that won't open in cold weather.
A sock with a hole at the end.
Clothes that have become too small.
Having to wait in a post office queue for someone to decide whether to buy one or two stamps.
People who get nervous waiting behind you in the bank or post office.
Smoking in lifts.
Small milk packets which cover you with milk when you open them.
Tins with a ring which breaks off when you try to open them.
Telephones which nobody answers.
Buttons on new clothes which always fall off.
Bills.
Going for a walk with the family.
Tools which break in your hand.
Colds.
Clouds at the weekend.
A sunny Monday morning.
Knives which don't cut anything except yourself.
Translations which nobody can understand.
An empty wallet.

VI. Role play. How to behave in the following situations?

Imagine you are in these situations with English-speaking people. Write down what you would do or say in the seven situations.

Someone on the train has turned up his Walkman so loud that you are disturbed and cannot read your book.
You are driving along the road. A child throws a stone at your car.
You are lying on a beautiful beach. A big camping bus comes and parks right on the beach.
While you are waiting to pay in a shop, an old lady pushes in front of you. You're in a hurry.
In a shop, someone picks up a book which you had put to one side because you had decided to buy it.
Someone has just hit a car while- parking. He looks round and doesn't know you saw him. He is going to drive away again.
Someone in a supermarket puts a bottle of whisky straight into their bag, obviously not wanting to pay for it.
You have just got off a plane in an English-speaking country. When you go to pick up your luggage, you see someone else with your suitcase. Try to get your suitcase back, although the other person doesn't speak very much English and doesn't speak German, either.
Some English-speaking people have come to live next to your home. They have two dogs which are so noisy that you cannot sleep at night, and during the day, while the owners are out, they are just as noisy.
You invited some people for afternoon tea and it is now getting dark. You're getting quite hungry, but you know you don't have enough food for everyone for dinner.
You booked a single room in a hotel. When you arrive, you are told that there is nothing booked in your name. All the other hotels are full.

Can you find any more situations like those?

Ask the others in the class what they would do after you have decided for yourself.

Situations:

Do:

Say:

VII. Conclusion. Was the lesson useful for you? Why? Why not?

19.08.2009